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Database Analyst – Technical Services - Halogen Software Inc.


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Database Analyst – Technical Services
Details  
Openings 1
Location Name Halogen Software Inc.
Ottawa, Ontario, CA
Date Posted Apr 26, 2011
Profession Client Services & Support
Experience Level Junior
Job Type Permanent, Full Time
Education Level University - Bachelors, College - Technical Certificate, College - Diploma
Job ID job-575
 
Position Summary

With over 1500 customers worldwide, Halogen Software Inc. has established itself as the leading provider of employee performance and talent management solutions. Founded in 2001, Halogen offers powerful, easy-to-use, and affordable Web-based software that helps Human Resources and their organizations ‘be brilliant’ at talent management – and drive better business results.

 Halogen Software Inc. has an immediate requirement for a Database Analyst to join our Technical Services group to support our suite of web based application products.  The successful individual will work closely with other members of the Technical Services team to ensure our Java application meets our wide ranging client needs.

Essential Duties and Responsibilities:


  • Respond to technical queries from tier 3 support regarding more complex problems.  This may require review of the database, Java code and/or SQL statements to determine the nature and likely cause of the problem - recommend corrective action and guide the support staff, the client or other developers through the necessary steps to resolve the issues.
  • Provide estimates and prepare the necessary SQL scripts and Java code to deliver various service requests from clients
  • Work with Halogen’s DBA to create and execute appropriate database scripts to address client requests
  • Troubleshoot application and/or environmental issues
  • Provide liaison with other functions when necessary to obtain answers to urgent or complex customer problems or enquiries
  • When required, work directly with clients on complex installations or issues
  • Occasional after hours on call support

Qualifications:


  • 1 – 3 years proven diagnostic, analytical, problem solving skills, and attention to detail
  • Good Database and scripting experience (SQL Server and Oracle)
  • Experience with Java and J2EE applications
  • A Bachelor degree or Diploma in Computer Science or equivalent experience
  • Knowledge of Java/Servlets/JSP/HTML/Javascript/SQL/XML
  • Experience with Apache/Tomcat/IIS/ JBoss and Eclipse
  • Experience with Linuxand Windows operating systems
  • Self-starter who takes initiative and possesses excellent written and oral communication skills

Applications are being accepted until May 25, 2011
 



Last updated on May 06, 2011